Welcome to Our New Advisors

Welcome to David Kruzner and Heather Harper who have joined our team as advisors! As we continue to grow David and Heather will help us build even better solutions for our clients by bringing their industry and functional insights in IT, Human Resources and Client Experience.

Here's an excerpt from our news release:

“The addition of David and Heather to our board of advisors adds perspective on the needs, goals and challenges of the clients our virtual people serve,” said Saurabh Kumar, Actionable Science CEO and co-founder. “Having insights from their work in key functional areas will enhance our development of chatbot powered solutions for human resources, information technology and customer experience teams using natural language, machine learning and robotic process automation.”

Kruzner is the founding partner of Kruzner, Karumuru & Associates, a consulting firm specializing in transforming businesses and optimizing business operating models through business-IT strategy design. This work has included a focus on simplification, disruption, operational excellence and digital innovation. For more than 20 years, Kruzner has developed and led clients’ executive teams in strategic planning, business process re-invention, digital and analytics innovation, and operating model design. As a result of these efforts, Kruzner has driven client teams to achieve business outcomes including revenue gains, cost reductions and operating productivity improvements within Fortune 2000 organizations. Kruzner has experience working in industries such as manufacturing, consumer packaged goods, energy, healthcare, financial services and retail.

Harper, who is the founder of Chartwell Content, has worked extensively on the creation of organizations’ brands and effective delivery of supporting employee and customer experiences. Her programs have focused on driving business results through employee engagement and customer advocacy by using content marketing, communications, leadership and innovation programs. She has worked as a senior executive in banking and wealth management as well as at leading marketing communications firms.

Read the full news release.